Privacy Policy

Introduction

Welcome to House of Sabha (“we,” “our,” “us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.houseofsabha.com] (“Website”), purchase our products, or interact with us.

By accessing or using our Website, you agree to this Privacy Policy.

Information We Collect

We collect information in the following ways:

Information You Provide to Us:

When you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

We may collect:

• Full name
• Email address
• Phone number
• Billing & shipping address
• Country & currency preference
• Payment details (processed securely via third-party payment providers)
• Order history
• Communication history

Automatically Collected Information

When you browse our Website, we may collect:

• IP address
• Browser type & device information
• Operating system
• Pages viewed
• Time spent on pages
• Referring website
• Location data (country-level)

This helps us improve user experience and enable features such as currency-based pricing.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality
• Remember your preferences
• Enable currency display based on location
• Analyze traffic
• Personalize marketing
• Improve performance

You may disable cookies through your browser settings, though some features may not function properly.

How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Enable international shipping
• Provide currency-based pricing
• Communicate order updates
• Respond to inquiries
• Prevent fraud
• Improve our products and services
• Send promotional emails (only if you opt in)
• Comply with legal obligations

Payment Information

We do not store complete credit/debit card details.

Payments are securely processed through certified third-party payment gateways that comply with applicable data security standards (including PCI-DSS).

Sharing of Information

We do not sell or rent your personal information.

We may share your data with:

• Payment processors
• Shipping and logistics partners
• Technology providers (e.g., hosting providers such as Amazon Web Services)
• Email marketing platforms
• Analytics providers
• Legal authorities (if required by law)

All third parties are obligated to maintain confidentiality and security of your information.

International Data Transfers

As we ship globally, your information may be processed outside your country of residence. By using our Website, you consent to such transfers in accordance with applicable data protection laws.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including:

• Secure hosting infrastructure
• SSL encryption
• Restricted internal access
• Regular monitoring

However, no system is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal data:

• As long as necessary to fulfill your orders
• To comply with tax and legal obligations
• For legitimate business purposes

You may request deletion of your account information, subject to legal retention requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Your Consent

By using our Website, creating an account, or placing an order, you consent to the collection, use, and processing of your personal data in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us through our Contact Page or using the details provided in this Policy. Please note that withdrawing consent will not affect the lawfulness of processing carried out prior to withdrawal.

If you choose not to provide required personal information, or if you withdraw your consent, we may be unable to provide certain services, including order processing, shipping, account access, or customer support as described in the section “How We Use Your Information” of this Policy.

For users under the age of 18, consent must be provided by a parent or legal guardian. We do not knowingly collect personal information from minors without appropriate consent.