Welcome to House of Sabha (“we,” “our,” “us,” or “Company”). These Terms & Conditions (“Terms” or “Agreement”) govern your access to and use of our website www.houseofsabha.com (“Website”), including any purchases made through it. By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website. This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules thereunder and does not require any physical or digital signature.
The Website www.houseofsabha.com is owned and operated by House of Sabha, , a partnership firm operating from Fort Grand Apartments, 11th Floor, A56, Kakkanad P.O., Ernakulam – 682030, Kerala, India. House of Sabha is engaged in the business of designing, manufacturing, and retailing apparel and related lifestyle products.
By using this Website, you confirm that you are at least 18 years of age, are competent to contract under the Indian Contract Act, 1872, and that the information provided by you is accurate and complete. We reserve the right to suspend or terminate access if any information is found to be false or misleading.
If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts at our discretion.
By using our Website or contacting us electronically, you consent to receive communications from us electronically, including emails, website notices, and SMS. Such communications satisfy any legal requirement that such communications be in writing under applicable Indian law.
All content on this Website, including but not limited to designs, text, graphics, logos, images, product photography, layout, branding, and website design, is the exclusive property of House of Sabha unless otherwise stated. You may not copy, reproduce, distribute, modify, publish, or commercially exploit any content without prior written permission. Unauthorized use may result in legal action.
We strive to ensure that all product descriptions, images, pricing, and other content are accurate. However, colours may vary slightly due to screen differences, and minor variations may occur in handcrafted pieces. We do not guarantee that all product descriptions are entirely error-free. If you receive a damaged or defective product, you must contact us within 48 hours of delivery with relevant details and supporting images.
All prices listed on the Website are inclusive of applicable taxes unless stated otherwise. International orders may be subject to customs duties, import taxes, or local levies, which shall be the responsibility of the customer. Prices are subject to change without prior notice.
We accept payments through authorized third-party payment gateways. House of Sabha does not store full card details and is not liable for transaction failures arising from bank or payment gateway issues. We reserve the right to request identity verification before processing certain orders. Use of payment gateways is subject to their respective terms and policies.
We reserve the right to refuse or cancel any order, limit quantities, cancel orders due to pricing errors, or cancel transactions suspected of fraud. If payment has been processed and the order is cancelled by us, the amount will be refunded to the original payment method within a reasonable period.
Shipping timelines provided on the Website are estimates and not guaranteed. We are not liable for delays caused by courier services, customs clearance, natural events, or force majeure circumstances. If a delivery is refused or customs charges remain unpaid, the order may not qualify for a refund. For further information please refer to our Shipping & Returns Policy.
As each House of Sabha piece is unique and often tailor-made, all sales are final. We do not offer returns, refunds, or exchanges except in cases of verified manufacturing defects or damage. Any such issue must be reported within 48 hours of delivery, and the item must remain unused and in its original condition. Approval of any refund or replacement shall be at our sole discretion. For further information please refer to our Shipping & Returns Policy.
You agree not to use the Website for unlawful purposes, upload harmful or malicious content, violate intellectual property rights, interfere with website security, or impersonate any person or entity. Violation of these provisions may result in immediate termination of access and legal action.
All products and services are provided on an “as is” and “as available” basis. House of Sabha shall not be liable for indirect, incidental, or consequential damages, including loss of data, profits, or service interruptions arising from your use of the Website.
You agree to indemnify and hold harmless House of Sabha and its affiliates from any claims, damages, liabilities, costs, or legal expenses arising from breach of these Terms, violation of law, or misuse of the Website.
We shall not be liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, government restrictions, strikes, epidemics, war, or supply chain disruptions.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ernakulam, Kerala.
We reserve the right, at our sole discretion, to update, revise, or modify these Terms and Conditions at any time without prior notice. We encourage you to review these Terms each time you access our Website or make a purchase to stay informed of any changes.
For any complaints or grievances, please contact us at shop@houseofsabha.com. We aim to respond within 30 days of receipt of your complaint.
The Website may contain links to third-party websites. House of Sabha is not responsible in any manner for the content, terms of use, or privacy practices of such websites and expressly disclaims any liability associated with the use of or reliance on such third-party websites.
These linked websites are not under the control of House of Sabha. Users are encouraged to review the terms of use and privacy policies of each linked website before accessing or using them. By accessing such third-party websites, you acknowledge that any risks arising from their use shall be solely borne by you, and House of Sabha shall not be responsible or liable in any manner whatsoever for the same.